Refund Policy

Due to the nature of our product, and federal health regulations, all of our hair extensions are final sale. We do not offer refunds on any hair extension purchases. We will NOT allow an exchange if the item has ANY signs of being worn. Hair cannot be brushed, washed, fingered through, combed, cut, or taken out of the bundle. Our hair undergoes a strict quality control process to ensure that our customers receive only the best virgin hair. If you have any questions comments or concerns, contact Hottie Luxe Extensions directly at 914-562-5244 or at Hairvibes914@gmail.com